Phase One: The Beginning

1. Processing Time:

• Orders are typically processed within 2-3 business days after payment confirmation. During peak seasons, processing may take slightly longer, but we always strive to get your order out as quickly as possible.

2. Shipping Methods:

• We offer standard shipping for all orders, with an estimated delivery time of 3 to 4 weeks from the date of shipment. Please note that delivery times may vary depending on your location and any unforeseen circumstances such as customs delays or extreme weather conditions.

3. Shipping Costs:

• Shipping costs are calculated at checkout based on the weight and destination of your order.

4. Delivery Address:

• Please ensure that your shipping address is accurate and complete to avoid any delays or misdeliveries. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

5. Delivery Issues:

• In the rare event that your order is lost, damaged, or delayed during transit, please contact our customer support team for assistance. We will work with our shipping partners to resolve the issue and ensure you receive your order as soon as possible.

6. Returns and Exchanges:

• Please refer to our Returns & Exchanges Policy for information on how to return or exchange an item purchased from us.

10. Contact Us:

• If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at sadphases.co@gmail.com. Our friendly customer support team is here to assist you!

Note: This policy is subject to change without prior notice.